Self-leadership and Trust and the Results of Virtual Teamwork

Authors

DOI:

https://doi.org/10.15678/ZNUEK.2021.0991.0106

Keywords:

self-leadership, trust, outcomes, virtual team

Abstract

Objective: The aims of the study are to identify self-leadership skills, guage students’ level of trust and determine the relationship between these constructs and the results of virtual teamwork.

Research Design & Methods: For a comparative analysis, questionnaire research was conducted among 1,121 students from Poland and 979 from Romania, with three measurement scales used: team performance, trust and self-leadership.

Findings: Research results show that both self-leadership skills and trust have a positive effect on the performance of students’ virtual teams.

Implications / Recommendations: The results can be used to improve curricula and thus better prepare students for effective teamwork in a virtual environment after graduation.

Contribution: The research contributes to the subject literature by empirically confirming the influence of self-management skills and the level of trust on the results of a virtual team.

Downloads

Download data is not yet available.

References

Allen D.G., Renn R.W., Griffeth R.W. (2003), The Impact of Telecommuting Design on Social Systems, Self-Regulation, and Role Boundaries, „Research in Personnel and Human Resources Management”, vol. 22, https://doi.org/10.1016/s0742-7301(03)22003-x. DOI: https://doi.org/10.1016/S0742-7301(03)22003-X

Aritz J., Walker R., Cardon P.W. (2017), Media Use in Virtual Teams of Varying Levels of Coordination, „Business and Professional Communication Quarterly”, vol. 81, nr 1. DOI: https://doi.org/10.1177/2329490617723114

Breuer C., Hüffmeier J., Hertel G. (2016), Does Trust Matter More in Virtual Teams? A Meta-analysis of Trust and Team Effectiveness Considering Virtuality and Documentation as Moderators, „Journal of Applied Psychology”, vol. 101, nr 8, https://doi.org/10.1037/apl0000113. DOI: https://doi.org/10.1037/apl0000113

Cascio W.F., Aguinis H. (2008), Staffing Twenty-First-Century Organizations, „The Academy of Management Annals”, vol. 2, nr 1, https://doi.org/10.5465/19416520802211461. DOI: https://doi.org/10.5465/19416520802211461

Cascio W.F., Shurygailo S. (2003), E-Leadership and Virtual Teams, „Organizational Dynamics”, vol. 31, nr 4, https://doi.org/10.1016/s0090-2616(02)00130-4. DOI: https://doi.org/10.1016/S0090-2616(02)00130-4

Child J. (2001), Trust: The Fundamental Bond in Global Collaboration, „Organizational Dynamics”, vol. 29, https://doi.org/10.1016/s0090-2616(01)00033-x. DOI: https://doi.org/10.1016/S0090-2616(01)00033-X

Chinowsky P., Rojas E. (2003), Virtual Teams: Guide to Successful Implementation, „Journal of Management in Engineering”, vol. 19, nr 3, https://doi.org/10.1061/(asce)0742-597x(2003)19:3(98). DOI: https://doi.org/10.1061/(ASCE)0742-597X(2003)19:3(98)

Chutnik M., Grzesik K. (2009), Przywództwo wobec nowych wyzwań – świat wirtualnych zespołów (w:) Przedsiębiorstwo w realiach globalnej konkurencji, red. A.P. Balcerzak, E. Rogalska, Wydawnictwo Adam Marszałek, Toruń.

Costa A.C., Fulmer A.C., Anderson N.R. (2017), Trust in Work Teams: An Integrative Review, Multilevel Model and Future Directions, „Journal of Organizational Behavior”, vol. 39, nr 2, https://doi.org/10.1002/job.2213. DOI: https://doi.org/10.1002/job.2213

Crowston K., Heckman R., Misiolek N., Annabi H., Masango Ch., Howison J. (2010), Leadership in Self-managing Virtual Teams, https://crowston.syr.edu (data dostępu: 20.03.2021).

De Jong B.A., Dirks K.T., Gillespie N. (2016), Trust and Team Performance: A Meta-analysis of Main Effects, Moderators, and Covariates, „Journal of Applied Psychology”, vol. 101, nr 8, https://doi.org/10.1037/apl0000110. DOI: https://doi.org/10.1037/apl0000110

Dulebohn J.H., Hoch J.E. (2017), Virtual Teams in Organizations, „Human Resource Management Review”, vol. 27, nr 4, https://doi.org/10.1016/j.hrmr.2016.12.004. DOI: https://doi.org/10.1016/j.hrmr.2016.12.004

Elsbach K.D. (2003), Relating Physical Environment to Self-categorizations: Identity Threat and Affirmation in a Non-territorial Office Space, „Administrative Science Quarterly”, vol. 48, nr 4, https://doi.org/10.2307/3556639. DOI: https://doi.org/10.2307/3556639

Gajendran R.S., Harrison D.A. (2007), The Good, the Bad, and the Unknown about Telecommuting: Meta-analysis of Psychological Mediators and Individual Consequences, „Journal of Applied Psychology”, vol. 92, https://doi.org/10.1037/0021-9010.92.6.1524. DOI: https://doi.org/10.1037/0021-9010.92.6.1524

Gambetta D. (1988), Can We Trust Trust? (w:) Trust: Making and Breaking Cooperative Relations, Blackwell, New York.

Geister S., Konradt U., Hertel G. (2006), Effects of Process Feedback on Motivation: Satisfaction and Performance in Virtual Teams, „Small Group Research”, vol. 37, nr 5, https://doi.org/10.1177/1046496406292337. DOI: https://doi.org/10.1177/1046496406292337

Gros U. (2003), Zachowania organizacyjne w teorii i praktyce zarządzania, Wydawnictwo Naukowe PWN, Warszawa.

Grossman R., Feitosa J. (2018), Team Trust over Time: Modeling Reciprocal and Contextual Influences in Action Teams, „Human Resource Management Review”, vol. 28, nr 4, https://doi.org/10.1016/j.hrmr.2017.03.006. DOI: https://doi.org/10.1016/j.hrmr.2017.03.006

Hair J.F., Arthur H.M., Samouel P., Page M. (2007), Research Methods for Business, John Wiley and Sons, Chichester.

Hertel G., Konradt U., Orlikowski B. (2004), Managing Distance by Interdependence: Goal Setting, Task Interdependence, and Team-based Rewards in Virtual Teams, „European Journal of Work and Organizational Psychology”, vol. 13, nr 1, https://doi.org/10.1080/13594320344000228. DOI: https://doi.org/10.1080/13594320344000228

Hertel G., Konradt U., Voss K. (2006), Competencies for Virtual Teamwork: Development and Validation of a Web-based Selection Tool for Members of Distributed Teams, „European Journal of Work and Organizational Psychology”, vol. 15, nr 4, https://doi.org/10.1080/13594320600908187. DOI: https://doi.org/10.1080/13594320600908187

Houghton J.D., Neck C.P. (2002), The Revised Self-leadership Questionnaire: Testing a Hierarchical Factor Structure for Self-leadership, „Journal of Managerial Psychology”, vol. 17, nr 8, https://doi.org/10.1108/02683940210450484. DOI: https://doi.org/10.1108/02683940210450484

Houghton J.D., Wu J., Godwin J.L., Neck C.P., Manz C.C. (2012), Effective Stress Mana-

gement: A Model of Emotional Intelligence, Self-leadership, and Student Stress Coping, „Journal of Management Education”, vol. 36, nr 2, https://doi.org/10.1177/1052562911430205. DOI: https://doi.org/10.1177/1052562911430205

Hunsaker P.L., Hunsaker J.S. (2008), Virtual Teams: A Leadeŕs Guide, „Team Performance Management”, vol. 14, nr 1/2, https://doi.org/10.1108/13527590810860221. DOI: https://doi.org/10.1108/13527590810860221

Hussain A., Asif M., Jameel A., Hwang J., Sahito N., Kanwel S. (2019), Promoting OPD Patient Satisfaction through Different Healthcare Determinants: A Study of Public Sector Hospitals, „International Journal of Environmental Research and Public Health”, vol. 16, nr 19, https://doi.org/10.3390/ijerph16193719. DOI: https://doi.org/10.3390/ijerph16193719

Jarvenpaa S.L., Leidner D.E. (1999), Communication and Trust in Global Virtual Teams, „Organization Science”, vol. 10, nr 6, https://doi.org/10.1287/orsc.10.6.791. DOI: https://doi.org/10.1287/orsc.10.6.791

Kauppila O.-P., Rajala R., Jyrämä A. (2011), Knowledge Sharing through Virtual Teems across Borders and Boundaries, „Management Learning”, vol. 42, nr 4, https://doi.org/10.1177/1350507610389685. DOI: https://doi.org/10.1177/1350507610389685

Kiffin-Pertersen S. (2004), Trust: A Neglected Variable in Team Effectiveness Research, „Journal of the Australian and New Zealand Academy of Management”, vol. 10, nr 1, https://doi.org/10.5172/jmo.2004.10.1.38. DOI: https://doi.org/10.5172/jmo.2004.10.1.38

Kmiotek K., Piecuch T. (2012), Zachowania organizacyjne. Teoria i przykłady, Difin, Warszawa.

Kozlowski S.W.J., Bell B.S. (2003), Work Groups and Teams in Organizations (w:) Comprehensive Handbook of Psychology, Industrial and Organizational Psychology, red. W.C. Borman, D.R. Ilgen, R.J. Klimoski, John Wiley, New York.

Krot K., Lewicka D. (2016), Zaufanie w organizacji innowacyjnej, Wydawnictwo C.H. Beck, Warszawa.

Leana C.R., Pil F.K. (2006), Social Capital and Organizational Performance: Evidence from Urban Public Schools, „Organization Science”, vol. 17, nr 3, https://doi.org/10.1287/orsc.1060.0191. DOI: https://doi.org/10.1287/orsc.1060.0191

Lee H., Bonk C.J., Magjuka R.J., Su B., Liu X. (2006), Understanding the Dimensions of Virtual Teams, „International Journal of E-learning”, vol. 5, nr 4.

Lee-Kelley L., Sankey T. (2008), Global Virtual Teams for Value Creation and Project Success: A Case Study, „International Journal of Project Management”, vol. 26, nr 1, https://doi.org/10.1016/j.ijproman.2007.08.010. DOI: https://doi.org/10.1016/j.ijproman.2007.08.010

Liu X., Magjuka R.J., Lee S.H. (2008), The Effects of Cognitive Thinking Styles, Trust, Conflict Management on Online Students’ Learning and Virtual Team Performance, „British Journal of Educational Technology”, vol. 39, nr 5, https://doi.org/10.1111/j.1467-8535.2007.00775.x.

Malhotra A., Majchrzak A., Rosen B. (2007), Leading Virtual Teams, „Academy of Management Perspectives”, vol. 21, nr 1, https://doi.org/10.5465/amp.2007.24286164. DOI: https://doi.org/10.5465/amp.2007.24286164

Manz C.C., Neck C.P. (2004), Mastering Self-leadership: Empowering Yourself for Personal Excellence, 3rd ed., Pearson Prentice-Hall, Upper Saddle River.

Manz C.C., Sims Jr. H.P (1980), Self-management as a Substitute for Leadership: A Social Learning Perspective, „Academy of Management Review”, vol. 5, nr 3, https://doi.org/10.5465/amr.1980.4288845. DOI: https://doi.org/10.2307/257111

Manz C.C., Sims Jr. H.P. (1986), Leading Self-managed Groups: A Conceptual Analysis of a Paradox, „Economic and Industrial Democracy”, vol. 7. DOI: https://doi.org/10.1177/0143831X8672002

Neck C.P., Houghton J.D. (2006), Two Decades of Self-leadership Theory and Research: Past Developments, Present Trends, and Future Possibilities, „Journal of Managerial Psychology”, vol. 21, https://doi.org/10.1108/02683940610663097. DOI: https://doi.org/10.1108/02683940610663097

Neck C.P., Manz C.C., Houghton J. (2019), Self-leadership: The Definitive Guide to Personal Excellence, 2nd ed., Sage Publishers, New York.

Nunnally J.C., Bernstein I.H. (2010), Psychometric Theory, Tata McGraw-Hill Ed, New Delhi.

O’Hara-Devereaux M., Johansen R. (1994), Global Work: Bridging Distance, Culture, and Time, Jossey-Bass, San Francisco, CA.

Ortiz de Guinea A., Webster J., Staples D.S. (2012), A Metanalysis of the Consequences of Virtualness on Team Functioning, „Information & Management”, vol. 49, nr 6, https://doi.org/10.1016/j.im.2012.08.003. DOI: https://doi.org/10.1016/j.im.2012.08.003

Pauleen D.J. (2003), Leadership in a Global Virtual Team: An Action Learning Approach, „Leadership & Organization Development Journal”, vol. 24, nr 3, https://doi.org/10.1108/01437730310469570. DOI: https://doi.org/10.1108/01437730310469570

Peterson J., Kaplan D.A. (2016), The 10 Laws of Trust: Building the Bonds That Make a Business Great, AMACOM, New York.

Piccoli G., Powell A., Ives B. (2004), Virtual Teams: Team Control Structure, Work Processes and Team Effectiveness, „Information Technology and People”, vol. 17, nr 4, https://doi.org/10.1108/09593840410570258. DOI: https://doi.org/10.1108/09593840410570258

Powell A., Piccoli G., Ives B. (2004), Virtual Teams: A Review of Current Literature and Directions for Future Research, „The Data Base for Advances in Information Systems”, vol. 35, nr 1, https://doi.org/10.1145/968464.968467. DOI: https://doi.org/10.1145/968464.968467

Purvanova R.K., Bono J.E. (2009), Transformational Leadership in Context: Face-to-Face and Virtual Teams, „The Leadership Quarterly”, vol. 20, nr 3, https://doi.org/10.1016/j.leaqua.2009.03.004. DOI: https://doi.org/10.1016/j.leaqua.2009.03.004

Reisinger Y., Mavondo F. (2007), Structural Equation Modeling, „Journal of Travel & Tourism Marketing”, vol. 21, nr 4, https://doi.org/10.1300/j073v21n04_05. DOI: https://doi.org/10.1300/J073v21n04_05

Ross J.A. (2006), Trust Makes the Team Go Round, „Harvard Management Update”, vol. 11, nr 6.

Sankowska A. (2009), Organizacja wirtualna. Koncepcja i jej wpływ na innowacyjność, AiP, Warszawa.

Seligman M.E.P., Csikszentmihalyi M. (2000), Positive Psychology, „American Psychologist”, vol. 55, nr 1, https://doi.org/10.1037/0003-066x.55.1.5. DOI: https://doi.org/10.1037//0003-066X.55.1.5

Serva M.A., Fuller M.A. (2004), The Effects of Trustworthiness Perceptions on the Formation of Initial Trust: Implications for MIS Student Teams, „Journal of Information Systems Education”, vol. 15, nr 4.

Snellman C. (2014), Virtual Teams: Opportunities and Challenges for e-Leaders, „Procedia – Social and Behavioral Sciences”, vol. 110, https://doi.org/10.1016/j.sbspro.2013.12.972. DOI: https://doi.org/10.1016/j.sbspro.2013.12.972

Stefaniuk T. (2014), Komunikacja w zespole wirtualnym, Difin, Warszawa.

Sternberg R.J. (1997), Thinking Styles, Cambridge University Press, New York. DOI: https://doi.org/10.1017/CBO9780511584152

Stewart G.L., Courtright S.H., Manz C.C. (2010), Self-leadership: A Multilevel Review, „Journal of Management”, vol. 37, https://doi.org/10.1177/0149206310383911. DOI: https://doi.org/10.1177/0149206310383911

Sztompka P. (2005), Socjologia. Analiza społeczeństwa, Wydawnictwo Znak, Kraków.

de la Torre-Ruiz J.M., Ferrón-Vílchez V., Ortiz-de-Mandojana N. (2014), Team Decision Making and Individual Satisfaction with the Team, „Small Group Research”, vol. 45, nr 2, https://doi.org/10.1177/1046496414525478. DOI: https://doi.org/10.1177/1046496414525478

Turel O., Connelly C.E. (2012), Team Spirit: The Influence of Psychological Collectivism on the Usage of e-Collaboration Tools, „Group Decision and Negotiation”, vol. 21, https://doi.org/10.1007/s10726-011-9245-7. DOI: https://doi.org/10.1007/s10726-011-9245-7

Xiaojing L., Magjuka R.J., Lee S. (2008), The Effects of Cognitive Styles, Trust, Conflict Management, on Online Students’ Learning and Virtual Team Performance, “British Journal of Educational Technology”, vol. 39, nr 5, https://doi.org/10.1111/j.1467-8535.2007.00775.x. DOI: https://doi.org/10.1111/j.1467-8535.2007.00775.x

Zaccaro S.J., Bader P. (2003), E-Leadership and the Challenges of Leading E-Teams: Minimizing the Bad and Maximizing the Good, „Organizational Dynamics”, vol. 31, nr 4, https://doi.org/10.1016/s0090-2616(02)00129-8. DOI: https://doi.org/10.1016/S0090-2616(02)00129-8

Downloads

Published

04-11-2021

Issue

Section

Articles

How to Cite

Samul, J., Szpilko, D., & Szydło, J. (2021). Self-leadership and Trust and the Results of Virtual Teamwork. Krakow Review of Economics and Management Zeszyty Naukowe Uniwersytetu Ekonomicznego W Krakowie, 1(991), 89-104. https://doi.org/10.15678/ZNUEK.2021.0991.0106