Milk Packaging - Consumer Preferences and Awareness

Abstract

There are more and more new packaging materials and forms of packaging used in the dairy industry. At the same time the literature offers reports on the usefulness of individual packaging materials for milk on the basis of package-product interaction. The aim of this study was to investigate the opinions of consumers with regard to products and their packaging. The article presents the results of surveys on the attitudes and behaviour of consumers towards commercially available types of packaging for milk and their impact on the quality of the packaged product. The results of the survey showed that consumers are aware of the impact packaging materials have on the product. The vast majority of respondents indicated that packaging has a significant impact on milk quality. Of course they are aware of the role packaging plays in self-service stores ("the silent salesperson").