What Do We Know about Effects of Diversity Management? A Meta-analysis
DOI:
https://doi.org/10.15678/ZNUEK.2017.0964.0401Keywords:
diversity management, meta-analysis, quantitative review, organisational performance, job performance, organisational commitment, turnoverAbstract
The purpose of this paper is to synthesise the literature on the relationship between diversity management and the main organisational and team outcomes (organisational performance, job performance, organisational commitment and turnover). The author conducts a meta-analysis of the relationship between diversity management and organisational and team outcomes using a sample of 17 studies and 29 different correlations. The results show significant overall relationships between diversity management and organisational performance (zr = 0.27, p < 0.05), job performance (zr = 0.16, p < 0.01) organisational commitment (zr = 0.30, p < 0.01) and turnover (zr = –0.43, p < 0.01). The article extends previous research by quantitatively reviewing the relationship between diversity management and organisational and team outcomes. It shows that diversity management has the potential to increase organisational and employee performance and job attitudes. Implications of research done to date for future analyses are discussed and recommendations are made.
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