JEFMAŃSKI, Bartłomiej. The Application of Fuzzy Linear Ordering Methods in Determining the Hierarchy of the Importance of Service Quality Characteristics. Krakow Review of Economics and Management/Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie, Krakow, n. 909, p. 29–37, 2015. DOI: 10.15678/krem.785. Disponível em: https://krem.uek.krakow.pl/index.php/krem/article/view/785.. Acesso em: 20 sep. 2024.