DZIADKOWIEC, Joanna; PODMOKŁA, Paulina. The Role of Quality in Building Customer Relationships in the Heating Market. Krakow Review of Economics and Management/Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie, Krakow, n. 3(939), p. 149–166, 2015. DOI: 10.15678/ZNUEK.2015.0939.0310. Disponível em: https://krem.uek.krakow.pl/index.php/krem/article/view/491.. Acesso em: 24 nov. 2024.