SADKOWSKI, Wojciech. Calculating Quality Costs in a Selected Service Enterprise. Krakow Review of Economics and Management/Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie, Krakow, n. 1(985), p. 103–119, 2020. DOI: 10.15678/ZNUEK.2020.0985.0106. Disponível em: https://krem.uek.krakow.pl/index.php/krem/article/view/2032.. Acesso em: 20 sep. 2024.